For studios, gyms & local shops

Your Instagram DMs, answered in seconds. Even at 10:47pm.

Welko replies to every new client instantly, in your voice, with your real classes, prices and booking links, and hands anything sensitive straight to your team.

See Welko answer DMs for your studio

We'll build a version trained on your studio and DM you within 24 hours.

Prefer to just try it? DM @getwelko and ask it anything.

Founding studios

Free 2-week pilot. No contracts.

We set Welko up for your studio, you watch it answer real DMs, and you decide.

Free pilot, then $149/mo Founding rate, locked for 12 months. Month to month, cancel anytime. Setup is free. Plus ManyChat Pro (about $40/mo), on your own account: the tool that connects Welko to Instagram.

Every unanswered DM is an intro offer someone else sells.

New clients message when they're thinking about you: evenings, weekends, between classes. Usually when nobody's at the desk.

They often message a few places at once. The first warm, helpful reply tends to win the booking.

Welko makes sure that reply is yours, every time.

How it works

Live within a week. We do the heavy lifting.

A 15-minute call and a couple of clicks to connect your Instagram. We handle everything else.

1

We learn your business

Your classes or services, prices, intro offer, policies and the way you talk, from your website and a 15-minute call.

2

You try to break it

DM it anything you'd expect from a new client. We tune it until it sounds like you on a good day.

3

It goes live

Every DM gets a fast, friendly answer with the right booking link. You get anything that needs a human.

Knows its limits

Handles the routine. Hands you the rest.

Welko never guesses. If it isn't sure, it says it'll check with your team and alerts you with a one-line summary.

Welko answers

  • Prices, packages and intro offers

  • "Anything tonight?" with your real schedule and a booking link

  • Nervous first-timers, what to bring, parking, policies

  • Saving contact details when someone wants a follow-up

Your team gets

  • Injuries, pregnancy and other health questions

  • Billing, refunds and membership changes

  • Complaints, and anyone who asks for a person

  • Anything it can't answer from your info

See for yourself.

Send @getwelko a DM on Instagram. Ask how it works, what it costs, or try to trip it up. It's answering for itself.

Open Instagram DM
Questions owners ask

FAQ

What does it cost?

The first 2 weeks are a free pilot, and setup is free. If you keep it, it's $149/month at our founding rate, locked for 12 months, month to month. You'll also need ManyChat Pro (about $40/month, on your own ManyChat account), which connects Welko to Instagram. All in, that's about the cost of three hours of front-desk time a week, and it answers every DM, day and night.

Do you need my Instagram login?

No. We never ask for your Instagram password. You connect your Instagram to ManyChat yourself, with Instagram's official sign-in, and add us to your ManyChat so we can set things up. Welko only replies to DMs: it never posts, comments or changes your profile. You can pause it or remove us anytime.

Will it sound like a robot?

No. We set it up with your tone (warm, punchy, emoji or not) and keep replies short, the way a good front-desk person texts back.

What if it gets something wrong or doesn't know?

It only uses the information you've approved. If something isn't covered, it tells the person your team will follow up, and alerts you right away.

Can my staff take over a conversation?

Anytime. Handed-off conversations pause the assistant for that person, so your team can reply from the inbox without it talking over them.

Do I need special booking software?

No. Welko sends people to the booking links you already use (Mindbody, Momence, Arketa, Square and so on). Live schedule sync is available for some platforms.

What kinds of businesses is it for?

Any business that gets lots of Instagram questions before people book: Pilates, yoga and barre studios, gyms, martial arts, dance, tattoo shops, salons and more.

How do I update class changes or events?

Send us the update and it's live within minutes: cancellations, closures, workshops, new prices.

Who's behind Welko

Hi, I'm Mitch. I built Welko after watching great local studios lose new clients to slow replies. I set up every account personally and I'm a message away if anything needs changing.

Founding studios

See it working for your studio first.

Send us your Instagram handle and we'll DM you a demo trained on your studio within 24 hours. Then, if you like it, a free 2-week pilot. No contracts.

Get my free demo

Or email hello@getwelko.com