Your Instagram DMs, answered in seconds. Even at 10:47pm.
Welko replies to every new client instantly, in your voice, with your real classes, prices and booking links, and hands anything sensitive straight to your team.
Done for you. No new software to learn.
Every unanswered DM is an intro offer someone else sells.
New clients message when they're thinking about you: evenings, weekends, between classes. Usually when nobody's at the desk.
They often message a few places at once. The first warm, helpful reply tends to win the booking.
Welko makes sure that reply is yours, every time.
Live in about 48 hours. You don't touch a thing.
We set everything up for you, on the Instagram account you already have.
We learn your business
Your classes or services, prices, intro offer, policies and the way you talk, from your website and a 15-minute call.
You try to break it
DM it anything you'd expect from a new client. We tune it until it sounds like you on a good day.
It goes live
Every DM gets a fast, friendly answer with the right booking link. You get anything that needs a human.
Handles the routine. Hands you the rest.
Welko never guesses. If it isn't sure, it says it'll check with your team and alerts you with a one-line summary.
Welko answers
Prices, packages and intro offers
"Anything tonight?" with your real schedule and a booking link
Nervous first-timers, what to bring, parking, policies
Saving contact details when someone wants a follow-up
Your team gets
Injuries, pregnancy and other health questions
Billing, refunds and membership changes
Complaints, and anyone who asks for a person
Anything it can't answer from your info
See for yourself.
Send @getwelko a DM on Instagram. Ask how it works, what it costs, or try to trip it up. It's answering for itself.
FAQ
Will it sound like a robot?
No. We set it up with your tone (warm, punchy, emoji or not) and keep replies short, the way a good front-desk person texts back.
What if it gets something wrong or doesn't know?
It only uses the information you've approved. If something isn't covered, it tells the person your team will follow up, and alerts you right away.
Can my staff take over a conversation?
Anytime. Handed-off conversations pause the assistant for that person, so your team can reply from the inbox without it talking over them.
Do I need special booking software?
No. Welko sends people to the booking links you already use (Mindbody, Momence, Arketa, Square and so on). Live schedule sync is available for some platforms.
What kinds of businesses is it for?
Any business that gets lots of Instagram questions before people book: Pilates, yoga and barre studios, gyms, martial arts, dance, tattoo shops, salons and more.
How do I update class changes or events?
Send us the update and it's live within minutes: cancellations, closures, workshops, new prices.
Hi, I'm Mitch. I built Welko after watching great local studios lose new clients to slow replies. I set up every account personally and I'm a message away if anything needs changing.
Free 2-week pilot for our first studios.
We'll set Welko up on your Instagram, you watch it work, and you decide. No contracts.